@section('title', 'Contact Us | ProvidusUnity Bank — We're Here to Help') @push('styles') @endpush ProvidusUnity Bank | Future Forward
Future Forward
Contact ProvidusUnity Bank

Let's talk. We're always listening.

Whether it's a question about your account, a business enquiry, or something urgent — our team is a call, chat or message away, every hour of every day.

Call 070077684387 Send us a message
24/7

Call Centre

070077684387

No hold music — a real agent, day or night.

Call now

Email Support

businessconcierge@providusunitybank.com

Typical reply within one business day.

Send email
< 2 min

Live Chat

Instant, in‑app or on web

Average first response under two minutes.

Start chat

Visit a Branch

Victoria Island, Lagos

Head office & branches nationwide.

Find a branch

Send us a message

Fill in the form below and the right team will get back to you.

Please enter your full name.
Please enter a valid phone number.
Please enter a valid email address.
Please select a reason.
Please tell us a little more.
We typically respond within one business day.

Message received

Thanks — our team has your message and will be in touch shortly.

Head Office

Victoria Island, Lagos

724 Adetokunbo Ademola Street, Victoria Island, Lagos State, Nigeria.
Get directions

Business Hours

Digital & Call Centre24 / 7
Branches — Mon to Fri8:00am – 5:00pm
Branches — Saturday9:00am – 2:00pm
Branches — SundayClosed

Report Fraud Immediately

Spotted a suspicious transaction or lost your card? Don't wait — reach our Fraud Desk directly.

frauddesk@providusunitybank.com

Follow ProvidusUnity

Frequently Asked

Quick answers before you reach out

Live chat and our call centre are staffed 24/7, with an average first response under two minutes. Emails and the form on this page are answered within one business day.
Call our 24/7 Call Centre on 070077684387 immediately, or email frauddesk@providusunitybank.com. Do not share your PIN, OTP or internet banking password with anyone — ProvidusUnity Bank staff will never ask for these.
Yes — dial +234 700 776 84387 from anywhere in the world. Our diaspora banking team is also reachable by email if you'd prefer not to call.
Branches are open Monday to Friday, 8:00am – 5:00pm, and Saturday 9:00am – 2:00pm. Digital banking, our call centre and USSD (*7799#) are available around the clock.
Select "Feedback & Complaints" on the form above and mark it urgent in your message — these are routed directly to a service quality lead, separate from general enquiries.
We're always looking for great people. Select "Careers" as your reason for contact, or check open roles from the "About Us" menu at the top of this page.
Still Have Questions?

Prefer to talk it through with a real person?

Our call centre and live chat teams are available every hour of every day — no appointment needed.

Call 070077684387 Start Live Chat