Cookie policy

Learn more about our cookie policy

Cookie Policy

Please read this cookie policy (“cookie policy”, "policy") carefully before using the Providus Bank (“website”, "service") operated by Providus Bank ("us", 'we", "our").

Cookies

A “cookie” is a string of information that assigns a unique identifier that we store on your computer. The browser then provides that unique identifier each time a query is submitted to the site. We use cookies on our site to, among other things, keep track of services that have been used and record your preferences. Where the use of cookies is not strictly necessary for the basic function, we rely on your explicit consent for processing in line with the purposes of their operation.

What types of cookies do we use?

Essential Cookies

These cookies are necessary for the basic functioning of our website. They enable core features such as security, network management, and accessibility. Essential cookies keep you logged in or enable secure transactions. Without these cookies, our website would not function properly, or certain services would be inaccessible.

Functionality cookies

Functional cookies enhance the performance and functionality of our website but are not strictly necessary for its basic operation as our website can still operate without them, albeit with reduced functionality or convenience. They are used to provide a more personalized experience like remembering your preferences (e.g., language, region), enabling live chats, or store customization settings. They are anonymous and don’t track browsing activity across other websites

Advertising Cookies

These cookies are used to deliver advertisements that are more relevant to you and your interests. They also help limit the number of times you see an ad and measure the effectiveness of advertising campaigns. Advertising cookies include cookies from ad networks that monitor browsing history, track interactions with ads, and record your responses to advertisements.

Analytical Cookies

These cookies are used to collect data about how you interact with our website. This includes which pages you visited, how long you stay on each page, how you navigate the site, and any issues encountered (like error messages). These cookies do not contain personal information such as names and email addresses. They are used to help us understand and improve our website's performance and user experience by providing insights into user behavior and site usage patterns.

Social Networking Cookies

Social Networking Cookies (also known as social media cookies) are cookies set by social media services that allow you to share content and interact with your social networks through our website. These cookies are used to enable integration with social media platforms and enhance your experience by providing features like social media sharing buttons, and login through social media account marketing. These cookies also track your browsing activities across different websites to help build user profiles and target advertisements on social media platforms.

Unclassified cookies

Unclassified or unknown cookies refer to cookies that have not yet been categorized by ProvidusBank and we are currently working on classifying these cookies.

How to Delete Cookies?

If you want to restrict or block the cookies that are set by our website, you can do so through your browser settings.

Contact Us

If you have any questions about this policy or our use of cookies, you can contact us:

  1. By email: businessconcierge@providusbank.com
  2. dpo@providusbank.com
  3. By Address: 114, Adeola Odeku Street Victoria Island, Lagos